Nutrm

Shipping and Return Policies

Updated September 2023

 

 

Shipping Policy

Free USPS Domestic Shipping. For expedited services or shipments going outside of the US, please contact us at:  nutrm.com@gmail.com

 

Nutrm generally ships items within 24 hours of the payment being processed. Occasionally, circumstances may arise that will delay shipping past 24 hours.  Nutrm continually strives to get items shipped as timely as possible.

 

Back-ordered items

If you place an online order that is back ordered, you will be notified when it is ready to ship.

​

What should I do if an item arrives damaged or disfigured?

We make every effort to package your order so that it arrives in good condition. We will replace a damaged pack of Nutrm that is punctured or the capsules have been disfigured or broken during shipping. 

​

The following conditions must be met:​

• Contact us within 24 hours of delivery

• Provide one picture of the damaged shipping container (box, envelope, etc.)

• Provide another picture of the damaged Nutrm pack

• Email the details and the two pictures to nutrm.com@gmail.com

 

Return Policy

There are no product returns for a refund. Once orders are shipped, they cannot be changed or cancelled. 

​

Cancellation Policy

Once orders are shipped, they cannot be changed or cancelled. It is extremely important to verify that all item(s) and quantities are correct prior to placing the order. Cancellation is only possible if we are notified before the shipping process has begun. Please contact us ASAP at nutrm.com@gmail.com

​

​

 Updates To Our Policies

Any of Nutrm’s policies may be updated periodically and without prior notice to you to reflect changes in our practices. We will indicate at the top of Nutrm’s Policies page when they were most recently updated.

​